Privacy Policy

• Contact details you provide, such as your name, email address and phone number.
• Order information, such as shipping and billing address and the products you purchase.
• Account information if you create an account, such as your saved profile and address.
• Messages you send us through the contact form.
• Device and usage information, such as browser type, pages visited and referring website.

• To process, ship and support your orders.
• To communicate with you about your order, account or support requests.
• To send marketing emails if you subscribe — you can unsubscribe at any time.
• To improve our website, products and customer experience, and to help prevent fraud.

We use cookies and similar technologies (such as local storage) to keep items in your bag, keep you signed in and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some features.

We may use advertising and analytics tools, such as the Meta Pixel, to measure the performance of our ads and show relevant ads to people who have visited our site. These tools may collect information about your activity on our site, like pages viewed and items added to your bag.

Payments are handled by our secure checkout provider and payment processors. Nexora does not see or store your full card number.

We share information only with service providers that help us run the store, such as our e-commerce and checkout platform, payment processors, order fulfillment partners, shipping carriers, website hosting and email services. They may use your information only to provide these services. We do not sell your personal information.

Depending on where you live (for example, California), you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain sharing for targeted advertising. To make a request, contact us. We will not discriminate against you for exercising your rights.

We keep information for as long as needed to provide our services and meet legal obligations, and we use reasonable safeguards to protect it. No method of transmission over the internet is completely secure.

Our store is not directed to children under 13, and we do not knowingly collect their personal information.

We may update this policy from time to time; the date above shows the latest version. Questions? Contact us.